Al
Futtaim Travel
A
truly professional partnership in Dubai
Al Futtaim Travel is a member of the Al Futtaim Group, one
of the largest and most progressive business institution in the UAE today,
having integrity, an internal strength with an authoritative voice in the
corporate and consumer world.
‘ONE STOP’ TRAVEL AGENCY
Al Futtaim Travel a
leading ‘one stop’ agency provides a wide range of travel services for both
corporate and individual customers. We work with clients to establish mutual
goals and objectives measure results and recommend improvements for maximum
effectiveness of travel programs.
Al Futtaim Travel staff are trained to be meticulous, efficient and creative. All the Reservation and Ticketing staff has a computer link and this, facilitates speedy reservation handling for the customer’s convenience.
Business
Travel Unit for Corporate:
2 offices designed to meet the requirements of today’s
business travelers.
Holiday
Department: Provide
all range of tailor made packages for domestic and international travel. They
offer exciting tour options all around the world, with hotel reservation, car
rental, Sight seeing tours, cruise, rail passes etc.
Inbound
Department: Organize special events, press trip, business
meetings, international conferences, and incentive tours for Multinational
Companies.
Al Futtaim Travel ‘s back-up support &
contingency plan
Main Office - Al
Maktoum Street
Ø
Management Tel : 04-2285470 Fax : 04 2211705
Ø Sales Tel : 04-2223737 Fax : 04-2211705
Sat - Thu. From 8.00 am to 5.00 p.m
Ø Corporate Tel : 04-2223737 Fax : 04-2211705
Sat - Thu. From 8.00 am To 7.00 p.m.
Ø Holiday & Ticketing Tel : 04-2213030 Fax : 04-2230534
Sat - Thu. From 8.00 am
to 1.00 p.m & 4.00 pm to 7.00 p.m
Ø Inbound Travel Tel : 04-2285470 Fax : 04-2211705
Sat - Thu. From 8.00 am
to 1.00 p.m & 4.00 pm to 7.00 p.m
Ø Accounts
Tel: 04-2221242/ 2285206 Fax: 04-2211705
Sat - Thu. From 8.00 am to 7.00 p.m
Jebel Ali Free
Zone
Ø
Corporate Tel : 04-8816413 Fax : 04-8816326
Saturday to Wednesday From 8.30am to 5.00pm
Thursday From 8.30am to
2.00pm
Deira City Centre
Ø Holiday & ticketing Tel
: 04-2950989 Fax: 04-2950255
Saturday to Thursday From 10.00am to 10.00pm
Fridays From 2.00pm to 10.00pm
Al Futtaim Travel has a
full back-up support from three offices. Even in case of emergencies (during a
holiday or after office hours), Deira City Center office is open up to 10.00pm
to enable us to serve the client’s need without delay.
Ø Two messengers are full time ‘’on the
road’’ to deliver the travel documents to our corporate clientele.
ACCREDITATION
IATA Al
Futtaim Travel is an IATA Accredited travel agency.
ASTA Al Futtaim Travel is a member of American Society of Travel Agents.
JAPAN AIRLINES Al Futtaim Travel is the General Sales Agent of JALin Dubai and the Northern- Emirates
DETAILS
OF PRIMARY RESERVATION SYSTEM
The Primary Reservation System used by Al
Futtaim Travel is GALILEO Focal Point System. This system is connected globally
& facilitate two- way communication with the reservation system throughout
the world.
Al Futtaim Travel
SYNERGI maintains a standard platform of systems enabling delivery of On-line
booking tools, mid-office quality control and global website.
INTERNATIONAL
AFFILIATE
SYNERGI – GLOBAL
TRAVEL MANAGEMENT
SYNERGI is a powerful federation of travel
management companies located in the major business centers of the world that
provide effective solutions to their clients’ global business travel needs.
SYNERGI Global Management comprises 53
travel management companies with an annual turnover of more than $ 12 billion,
more than 3,000 offices and over 17,000 employees worldwide.
The financial investment
and active involvement of each travel management company in the federation
defines the organization. Each member of the federation is one of the largest
travel Management Company in his country or region and uses its local
knowledge, skill and resources to forge a seamless organization.
All travel Management
companies in the federation share a common set of values and methods for
conducting business. They focus on business travel and have the financial
strength to invest in experienced personnel, sophisticated travel systems and
state of art technology.
SYNERGI Global Travel
Management offers consolidated travel management to organizations with regional
or global locations.
Our association with
SYNERGI Global Travel Management will result in the following benefits for
Accenture.
Consolidation Travel
Management, Standard systems, Consolidation Management reporting, accounts
management, Hotel program, and traveler services.
OFFICE
TRAVEL MANAGEMENT SYSTEM
Al Futtaim Travel is using software called Dynamic
for front-end functions and back office support. Dynamic software is a FoxPro based program and it offers the
following features:
¨
Online invoicing through information downloaded
from Galileo automatically
¨
Quick online query facility
¨
MIS reports can be uploaded to MS Excel. Some of the reports include
-Sector-wise sales
-Airline-wise sales
-Class-wise sales
-Ticket-wise sales
-Frequently Flying
Airlines/customers
INSURANCE
COVERAGE
All tickets purchased through Al Futtaim Travel
are insured to cover the following:
§
Flight Delay of 12 hours or more Dh.500
§
Baggage Delay of 12 hours or more Dh.1,000
§
Baggage Loss Dh.3,000
§
Accidents (Refer Terms & Conditions) Dh.100,000
or Dh.50,000
(Depends
upon body injury)
Other terms and conditions relating to the
insurance is available in our offices.
WEBSITE
The above site is the
UAE’s first “one-stop Internet site for all travel requirements which enable
the user to make an online reservation”. This
website allows customers to have access to various services ranging from
weather information and travel advice through to air travel planning covering
routing, specific seat booking, pricing, customer care, payment linking, and
delivery/collection.
Clients
PRICEWATERHOUSE COOPERS
PANASONIC
GULF
ATRACO
BOEING
INTERNATIONAL
FAMM MIDDLE EAST
HONDA
MIDDLE EAST
FALCON AVIATION
KIA MOTORS
MARKS
AND SPENCERS
HERTZ
INTERNATIONAL
HILTI MIDDLE EAST
BOUYGES
ROHM
AND HASS
REICHHOLD
INC.
DUBAI
PRESS CLUB
DUBAI SHOPPING FESTIVAL
MEIRC
TRAINING & CONSULTING
BRIGHTPOINT
MIDDLE EAST
HAGER
TEHALIT
IER
TRANSPORTATION INDUSTRY
LEONARD PARKER